New Software Tool Leads to More Positive Patient Outcomes

Heartland Center recently implemented a new software system called SPQM, or Service Process Quality Management, and leaders are clearly impressed.

“This is an incredible analytic tool,” says Myrna Trickey, Heartland Center President.

With SPQM, healthcare organizations can prove value to public and private payers by clearly and quantitatively demonstrating outcomes, quality and service improvements, and cost-efficiency gains.

Plus, organizations achieve better health outcomes for persons with mental illness and addiction disorders.

SPQM also arms decision-makers with the essential information to strategize for the future, effectively manage operations, develop continual improvement strategies and demonstrate outcomes.

SPQM reports offer a 360-degree view of how programs are performing and allow drilldown capability for troubleshooting, problem-solving and operational analysis