Program Manager, Residential Re-Entry Center (RRC):


This is a responsible, professional position involving the management of a Federal Residential Program. The Program Manager is responsible for the planning, coordination and direction a program for Federal offenders in policies and procedures and the requirements of any contractors. Work includes assigning, directing and evaluating the work of supervisors; planning and implementing new programs, therapies or activities; and evaluating the program’s effectiveness, and its compliance with the contract requirements. Supervision is exercised over subordinate staff. The Program Manager exercises considerable initiative and judgment in planning and carrying out assignments; receives general administrative direction from an administrative superior.


Work may include, but is not limited to, the following examples:

  • Remains alert during working hours; attends work as scheduled, and complies with attendance policies.
  • Directs and manages the assigned program ensuring compliance with agency policy, contractual obligation and regulatory requirements. Federal Bureau of Prisons’ Community Corrections Policy and Procedure Manual, as well as additional FBOP Statement of Work.
  • Establishes and maintains current internal operating procedures for program in compliance with Agency policies and requirements of contractors.
  • Selects, trains, supervises, and evaluates staff.
  • Ensures that staff effectively implement programs as required by policy and contracts.
  • Ensures staff is trained in accordance with requirements of contracts, inclusive of new hire orientation and annual training.
  • Ensures that staff maintains compliance with Agency Code of Conduct and Standards t established in contracts. Immediately reports violations
  • Reviews and supervises work of subordinate staff through regular inspections, audits, and by observation and review of records, ensuring that all program requirements are achieved. Meets regularly with staff.
  • Completes/provides all required reports and correspondence in an accurate and timely manner as required by the agency and contractors.
  • Compiles information and prepares regular reports of program progress, achievements, and problems.
  • Ensures that Vice President and contractor receive timely reports of critical incidents.
  • Attends appropriate training and continuing education events.
  • Confers with public, private, and community organizations and agencies to enhance community relations program.
  • Serves as a representative of the agency, displaying courtesy, tact, consideration, and discretion in all interactions with officials, other members of the agency, with clients, and with the public.
  • Performs other related work as assigned.


  • Comprehensive knowledge of managerial techniques and administrative practices
  • Comprehensive knowledge of the assigned specialty area
  • Working knowledge of budgeting, fiscal management, grants, and contract management
  • Skill in preparing complete and accurate reports
  • Skill in identifying and resolving managerial problems such as work assignments, employee relations, employee development and morale
  • Ability to review, analyze and interpret rules, regulations, policies, and procedures as related to the assigned program
  • Ability to provide leadership to staff
  • Ability to develop short and long-range plans that meet established program objectives
  • Ability to develop, implement and manage programs and services to achieve positive program outcomes
  • Ability to establish and maintain effective working relationships with contracting officials, staff associates, the general public, and others
  • Ability to analyze and evaluate operations and take corrective action when necessary; to develop short and long range plans that meet established objectives and contribute to the overall goals and mission of the agency
  • Ability to communicate effectively
  • Ability to maintain confidentiality


The successful candidate must possess:

1. A bachelor’s degree from an accredited college or university in a social or behavioral science program, (e.g., social work, psychology, sociology or a related discipline); AND

2. Have four (4) or more years of successful experience in a related field; AND

3. A minimum of two (2) years’ successful experience as a supervisor is preferred


No candidate may be considered for employment who is, or has been for the past two (2) years under the supervision of Federal, State, County or Municipal Corrections Department nor have any pending felony or misdemeanor charges other than minor traffic charges.

All candidates for employment must meet the established minimum qualifications for employment as identified by the applicable regulatory agencies.

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