IT Assistant

 

GENERAL DESCRIPTION

Assist the System Administrator with desktop support, troubleshooting desktop hardware/software problems, and carrying out projects as assigned in a culturally diverse environment. Properly document support, repair, and project activities using a helpdesk ticketing system. In general, free the system administrator from some of the day to day issues so he/she can focus on larger projects and IT initiatives.

 

 

EXPERIENCE AND EDUCATION QUALIFICATIONS

1. Bachelor’s degree from an accredited college or university

AND

2. Three (3) years of professional and technical computer information technology systems experience
NECESSARY SPECIAL QUALIFICATIONS

No candidate may be considered for employment who is, or has been for the past two (2) years under the supervision of Federal, State, and/or County or Municipal Corrections Department nor have any pending felony or misdemeanor charges other than minor traffic charges.

Driving may be required for this position. The successful candidate must have and remain in possession of a valid current driver’s license, automobile insurance, and be insurable under the agency’s motor vehicle insurance policy.

All candidates for employment must meet the established minimum qualifications for employment as identified by the applicable regulatory agencies.